Roles: Service Writer
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, work from home
We are looking for a beginner-friendly Service Writer to join our fully remote team. In this role you will connect with customers and technicians to coordinate repair and maintenance needs. Full training is provided, so no prior experience is necessary.
Responsibilities:
• Open, update, and close work orders, entering notes and tracking progress
• Prepare cost estimates and share them clearly with customers
• Keep customers and technicians updated on timelines and questions
• Handle basic administrative duties and phone follow-ups
• Track account balances with care and attention
Skills/background needed:
• Friendly, clear communication and good customer service
• Comfortable with computers and Google Docs, Google Sheets, and Gmail
• Organized, reliable, and able to manage your time
• Willingness to learn and follow safety and accountability guidelines
• A teamwork mindset — that’s it, we’ll teach the rest
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.