We are hiring a friendly Front Office Assistant to join our remote team. This work-from-home role handles general clerical duties and outreach projects, with full training provided and no prior experience needed.
Roles:
• Greet and check in clients who have questions about their accounts
• Follow up with clients who have given permission to be contacted
• Schedule and maintain appointments
• Answer phone calls and respond to inquiries
• Remind clients of upcoming appointments or changes
• Help with marketing events and information sessions
• Prepare and send out marketing materials
• Respond to inquiries from the website or forward them to the right person
• Follow privacy protocols and obtain proper consent
• Support other outreach projects and duties as needed
Skills/background needed:
• High school diploma required; associate degree or higher preferred
• Comfortable using computers
• Strong communication, customer service, and attention to detail
• Able to fluently speak, read, and write English
• Fluency in Cantonese, Mandarin, and/or Vietnamese is required
• Additional languages are an asset
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Flexible, ongoing remote work.
Location: Remote work worldwide (United States preferred)
This is a nonexempt position. We are an equal opportunity employer welcoming diversity in our workforce.
Ready to get started? Submit your application below.