Job Summary
We are looking for a friendly, organized Customer Coordinator to join our remote team. In this entry-level role, you will support a community-focused nutrition program, helping people get the services they need. This is a great fit for someone who enjoys helping others and wants to build a career in customer support. No prior experience is required, and full training is provided.
Key Responsibilities
– Communicate professionally and sensitively with clients, agency personnel, vendors, and the public by phone, email, and chat.
– Conduct new client intake interviews, complete eligibility assessments, and schedule appointments.
– Maintain accurate client records, database entries, files, and reports.
– Manage incoming calls and messages related to eligibility, enrollment, services, and referrals.
– Coordinate with program leadership, outside agencies, and community partners to resolve service issues.
– Support community outreach and provide referrals to other services when appropriate.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Flexible remote assignment with potential to move into a permanent role.
Skills/background needed:
– No prior experience required; full training provided.
– Strong communication skills and a compassionate, respectful manner.
– Good organization and attention to detail when managing records, forms, and appointments.
– Comfortable handling sensitive client information with professionalism and discretion.
– Ability to manage multiple priorities in a service-focused environment.
– Basic comfort with computers, email, phone communication, and data entry.
Location: Remote work worldwide (United States preferred)
We welcome applicants of all backgrounds and are committed to providing reasonable accommodations during the employment process.
Ready to get started? Submit your application below.