Overview: We are looking for a friendly, organized Junior Customer Success Manager to support business clients and help them get the most from our services. This is a fully remote, entry-level role with full training provided — no prior experience required.
Roles: Build simple account plans with clients, check in regularly to review progress, share helpful tips on tools and services, gather feedback, and coordinate with internal teams to resolve issues quickly. You will also reach out to prospective clients by email and phone to identify growth opportunities.
Skills/background needed: Comfortable using email, spreadsheets, and common office software such as Microsoft Excel and Word. Good communication and organization skills, a willingness to learn, and the ability to manage a few tasks at once. A degree is helpful but not required.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, with opportunities for growth.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.