Roles: Entry-level technical support for customers, with full training provided.
We are looking for a beginner-friendly Technical Support Engineer to join our remote team. No prior experience is required — we provide full training to help you get started.
What you will do:
• Help customers with basic technical questions and issues by chat and email.
• Keep clear notes and share simple updates with team members and customers.
• Follow step-by-step guides to set up and check customer systems.
• Work with colleagues to solve problems and document solutions.
• Pass along more complex issues to senior team members.
Skills/background needed:
• No experience necessary — full training provided.
• Comfortable using a computer and basic office tools like Microsoft Word and Excel.
• Good communication and problem-solving skills.
• Organised and willing to learn.
• Able to work some evenings or weekends when needed.
Contract length: Flexible, with opportunities for growth.
Rate: Competitive entry-level pay, details shared upon application.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.