Dispatch Operations Support Specialist – Remote, Entry Level

Roles: Dispatch Operations Support Specialist

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full-time, ongoing

Location: Remote work worldwide (United States preferred)

We are looking for friendly, dependable people to join our remote dispatch support team. In this entry-level role, you will help keep daily routes running smoothly and support customers by answering questions and resolving concerns. No prior experience is needed — full training is provided, and a supportive team will help you settle in.

Key Responsibilities:

• Help coordinate route scheduling and make sure routes start on time
• Monitor route performance and record any incidents
• Respond to customer questions and concerns about drivers, cancellations, and missed trips
• Support emergency situations and act as a point of contact between teams
• Review daily service and respond proactively to issues that affect customers

Skills/background needed:

• High school diploma or equivalent
• Good verbal and interpersonal skills
• A customer service mindset and basic problem-solving skills
• Ability to work flexible schedules when needed
• Comfort using a computer and team chat tools

This is a fully remote, work-from-home role with opportunities for growth and a supportive team environment. Full training is provided, so beginners are welcome to apply.

Ready to get started? Submit your application below.