Roles: Customer Service Specialist
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time
Skills/background needed: No prior experience required. Full training is provided, and we welcome beginners who are organized, careful, and comfortable with email and basic computer tools.
Location: Remote work worldwide (United States preferred)
We are looking for a friendly, organized Customer Service Specialist to join our fully remote team. This is not a call center role. Most customer communication and order processing happens through email, so it is a great fit for someone who likes staying organized and helping people.
You will act as the main contact for customer questions about product availability, pricing, and order status. You will also enter and track orders, prepare quotes, follow up on open orders, and share updates on delays or shipping changes. Working closely with other teams to confirm stock and timelines is part of the job, along with keeping accurate customer records and helping with returns and warranty questions.
No degree or previous experience is needed. We provide full training and a supportive team environment. Basic comfort with Microsoft Word and Microsoft Excel, good written and verbal communication, attention to detail, and the ability to manage several tasks at once will help you succeed. Opportunities for growth are available.
This is a work-from-home role you can do from anywhere, with a flexible and encouraging team behind you.
Ready to get started? Submit your application below.