Roles: Support customers and service teams by coordinating repair requests from start to finish. Full training provided, no prior experience required.
What you will do:
• Talk with customers about their needs and concerns
• Prepare price estimates and timeframes for repairs
• Request parts and schedule service jobs
• Pass customer details along to technicians
• Enter work order details into the management system
• Share updates on parts, costs, warranties, and timelines
• Track repairs, problem causes, and customer warranties
Skills/background needed: Good communication and organisation skills. Comfortable using a computer and learning new software. A helpful, customer-focused attitude. No experience necessary — full training is provided.
Rate: Competitive entry-level rate, details shared upon application.
Contract length: Full time, with opportunities for growth.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.