Roles: Service Writer
Rate: Competitive entry-level rate, details shared upon application.
Contract length: Full Time
We are looking for a friendly, organized Service Writer to join our team. This fully remote, entry-level role is perfect for someone who enjoys helping customers and keeping things running smoothly. No prior experience is required — we provide full training and a supportive team environment with plenty of opportunities for growth.
Responsibilities:
• Answer customer questions and keep them updated on repair timelines and completion dates
• Open work orders, track them through approval, and help with invoicing
• Maintain service records, files, and current information in the service library
• Update customer profiles with equipment details and hours
• Track service parts, warranty items, and supply charges
• Prepare simple daily reports and keep your work area tidy
• Follow all safety rules and work cooperatively with the team
Skills/background needed:
• Basic computer skills
• Comfortable reading and interpreting simple internal reports
• Good communication skills and a team-friendly attitude
• No previous experience necessary — full training provided
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.