We’re looking for a Service Writer to join our team as the main point of contact between customers and our service department. You’ll facilitate communication between customers and technicians, ensuring vehicle service and repairs run smoothly. This is a fully remote, work-from-home role ideal for someone starting their career in customer-facing administration.
What you’ll do:
Greet customers and understand their vehicle service needs. Schedule and coordinate service appointments. Provide clear estimates for repairs and maintenance. Communicate between customers and technicians about vehicle issues and solutions. Maintain detailed records of customer interactions. Follow up on service status and ensure satisfaction. Manage parts orders and service documentation.
Skills/background needed:
Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Basic knowledge of automotive services is helpful but not required. Comfortable using computer systems and service management software. Detail-oriented and organized. High school diploma or equivalent preferred. Full training provided.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Permanent, full-time.
Location: Remote work worldwide (English speaking preferred).
Ready to get started? Submit your application below.