We’re looking for a Service Writer to join our team. This is a great opportunity for someone who enjoys working with people, is organized, and has strong communication skills.
No previous experience is required – we’ll provide full training. If you have any background in customer service or administration, that’s helpful but not necessary.
Your Responsibilities
Work with customers via phone, email, and video call to understand their service needs. Create and manage work orders, gather information about equipment issues, and provide customers with updates on repairs, estimates, and timelines. Review completed work orders for accuracy before billing. Keep customers informed of any changes or delays. Help ensure customers have a positive experience throughout the repair process. You’ll also assist the service team with administrative tasks as needed.
What We’re Looking For
Dependability, organization, and strong customer service skills. You should be comfortable managing multiple tasks, have basic computer skills, and be willing to learn new software. A positive attitude and teamwork mindset are essential.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, permanent position.
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.